JBH Recognized Among Best of Customer Service Leaders
Categories: Jeff Benton Homes News, News | Posted: May 19, 2014
Jeff Benton Homes Recognized among North America’s Best Customer Service Leaders within the Residential Construction Industry
GuildQuality’s 2014 Guildmaster Award Honors Jeff Benton Homes
FOR IMMEDIATE RELEASE
Huntsville, AL, May 19, 2014 – Jeff Benton Homes, a leading homebuilder in the Huntsville/Madison area, has been awarded a 2014 Guildmaster Award with Distinction for exceptional customer service. This marks the sixth time Jeff Benton Homes has earned the Guildmaster Award making them Huntsville’s only new homebuilder to achieve this great honor. GuildQuality, an independent customer satisfaction surveying company, has powered the Guildmaster Award since 2005 to celebrate service excellence in the building, remodeling, contracting, and home services professions.
Jeff Benton Homes was selected as one of the over 200 North American builders, remodelers, developers, and contractors recognized by GuildQuality for their superior delivery of customer care.
Over the past few months, GuildQuality reviewed numerous survey responses submitted by customers of Guildmaster candidates. In granting awards, GuildQuality considers two primary metrics for each candidate: the percentage of customers who would recommend and the percentage of customers who responded. Jeff Benton Homes achieved a recommendation rate of greater than 90% from their customers, who were surveyed through GuildQuality.
“Earning the Guildmaster Award for the sixth time is a huge honor for our company. We take great pride in providing superior customer service from start to finish.” –Michael Hughes, Warranty Manager
For more on the 2014 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/. To read what Jeff Benton Homes’ customers have to say, visit www.guildquality.com/jeffbentonhomes.
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About Jeff Benton Homes
Jeff Benton Homes started building new homes in the Huntsville / Madison County area in 1987. Now a nationally-ranked and award winning homebuilding company, Jeff Benton Homes still adheres to its original philosophy of treating people with care and respect while providing top quality homes in great communities at competitive prices.
About GuildQuality
GuildQuality helps builders, remodelers, and contractors manage their most valuable asset – their reputation. Our members rely on our service to gather customer feedback, measure satisfaction and continuously improve their business. Supported by comprehensive reporting and marketing tools, GuildQuality helps its members stand out in a competitive market. For more information, visit www.guildquality.com.
