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Why Us? News and Events JBH Receives Guildmaster Award for Customer Satisfaction
Why Us? News and Events JBH Receives Guildmaster Award for Customer Satisfaction
JBH Receives Guildmaster Award for Customer Satisfaction |
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| Thursday, 08 May 2008 00:00 |
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GuildQuality® Incorporated, producer of customer satisfaction survey software for real estate and building professionals nationwide, has recognized Jeff Benton Homes as a Guildmaster Homebuilder. To earn the Guildmaster designation at least 70% of a homebuilder’s customer base must complete a GuildQuality satisfaction survey, and at least 90% of those who respond must indicate that they would recommend their builder to others. Award winners have thus demonstrated their ability to consistently deliver an exceptional customer experience. "While we're certainly happy and honored to receive this recognition from GuildQuality", says Jeff Benton, CEO, "we're even more excited by what this means for our current and future customers.”“You see, the Jeff Benton Homes team takes the GuildQuality satisfaction survey results very seriously. We encourage our customers to complete one survey at the midpoint of the building process, and another one long after they’ve moved into their new home. Each member of our management team is responsible for reviewing every survey. We carefully consider our customers’ comments and suggestions, and we’re committed to resolving any issues they might have.” “We’re very happy to receive the Guildmaster designation. It tells us that we’re not only succeeding in our mission to build quality homes, but that our customers are also enjoying their homebuilding experience with us. I don’t think it gets much better than that.” GuildQuality, Inc. Hundreds of quality-minded builders, remodelers and real estate developers around the country rely on GuildQuality to help them monitor the quality of service their customers receive. www.GuildQuality.com Jeff Benton Homes Jeff Benton Homes started building new homes in the Huntsville / Madison County area in 1987. Now one of north Alabama’s largest homebuilders, Jeff Benton Homes still adheres to its original philosophy of treating people with the care and respect they deserve while providing them quality homes in great communities at very competitive prices. For more information please visit www.jeffbentonhomes.com, call us at (256) 430-4301, or visit our New Home Center at 2404 Commerce Court in Huntsville, Alabama. |
